Insoft Privacy Policy

Your privacy is important to us, and we take our responsibility of caring for it seriously. We respect your privacy rights and are committed to protecting the personal information that is collected about you. This Privacy Policy describes what information Insoft collects and how we use, disclose, transfer, and store it. If you do not want Insoft to collect, store, use or share your information in the ways described in this Privacy Policy, you may not be able to use our services.

Insoft Limited, including its subsidiary companies (“Insoft”), collects, stores, and uses your information as a data controller in connection with, and in order to provide trainings (together referred to as the “Services”) in accordance with this privacy policy (“Privacy Policy”).

All of our Services are governed by this Privacy Policy.

By using the Services, you hereby consent to this Privacy Policy.

This Privacy Policy is effective as of October 18, 2018

1: How we collect your information

Insoft collects some information from you when you: (a) send us a message through the “Contact Us” section on Insoft’s website, (b) send us a message or a training request by email, (c) make a purchase within our Services, (d) sign up for a newsletter, (e) contact Insoft customer service, (f) share or contribute to our social-media channels, or (g) apply to a job.

2: Information we collect

Insoft collects only adequate and relevant information limited to the purposes defined hereunder.

a – Information you provide us

• Contact information (such as your name, phone number and email address);
• Information that you provide when seeking help from our customer service;
• Location;
• Other information you provide us (such as information used to identify a payment made);

b – Information we obtain from our partners

• Information that we receive if you decide to connect to a third-party social network (such as Facebook, Twitter or LinkedIn);
• Information from billing partners/banks;
• Information for advertising and analytics purposes, so we can provide you with better Services;

3: How we use your information

Insoft will process personal data for the following purposes:

1. Provide the Services you requested.
2. To confirm the Services you have ordered and to provide additional information about them.
3. For contracting, billing.
4. For compliance with applicable laws.
5. For activities specific to the Human Resources department, if you are interested in being part of our team.
6. To inform you about promotional offers, news about services in our company portfolio.
7. To prevent fraud and to ensure website security and information.

Insoft retains, uses and stores your information throughout our contractual relationship and, upon completion, at least for the period required by applicable law, including, but not limited to, the archiving provisions and also for the period necessary to fulfill all the purposes described in this Privacy Policy, in compliance with the applicable laws of your country of residence. We want to inform you that a longer retention period could be required to resolve disputes, or answer regulatory or police requests. In such cases, the collected information will be used and stored until the request is closed.

4: To whom and why we transfer personal data

Privacy of personal data is one of the most important issues for us. We do not pass on this data to third parties unless necessary, and only the data required to comply with legal or accreditation requirements.

We use third-party services that have limited access to your information for specific purposes, such as administration, analytics, optimization, advertising, marketing assistance, customer service, and data analysis. They assist us with our operations.

Such third parties are authorized to use your information for these purposes only.

If you decide, while using our Services, to use social sharing features such as “Share” or “Like” on Facebook or other third-party social network sites, this may allow the sharing and collection of personal and non-personal information both to and from such third-party social networks.
You should visit the policies of such third parties for more information about their information-collection practices.

We reserve the right to report to law enforcement agencies activities that we, in good faith, believe to be illegal. We will investigate or take action to counter illegal activity, suspected abuse or unauthorized use of the Services, or to protect the property or safety of others. We also may disclose your information if required by any law or court order worldwide, if the information relates to actual or threatened harmful conduct.

In that case, we will consider applicable local laws, the nature of the order, as well as the legitimacy and proportionality of your information.

In connection with any sale of our company or any line of business (including the assets relating thereto), customer information generally is one of the transferred business assets. In the event of any such sale or disposition of any or all of our business, your information may be transferred to the acquirer.

5: Security and confidentiality of your personal information

We have implemented security measures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the personal information collected through the Services.

We take, and force applicable third parties to take, reasonable precautions to protect your personal information against loss, misuse, unauthorized disclosure, alteration, and destruction.

However, please remember that no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot guarantee the security of your information and do not assume any responsibility for the unauthorized use of, or access to, your information that is under our control.

When we use third parties to assist us in processing your personal information we take reasonable steps to require that they comply with this Privacy Policy and otherwise protect your personal information.

If there is a breach of security involving your personal information from our Services, we will inform you immediately according to your local regulations relating to the notification of information Breaches, and take commercially reasonable steps to rectify such breach.

If you believe your personal information is being improperly used by us or any third party, please immediately notify us via email at koulutus@insoftservices.fi

6: Cookies

We use cookies on our Site and in the Services to distinguish you from other users of our Site and Services. This helps us to provide you with a good experience when you browse our Site and also allows us to improve the Site and Services.

What are cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the Site. Cookies can be “persistent” or “session” cookies.

We use persistent cookies and session cookies.

Persistent Cookies

A persistent cookie is stored on a user’s device in between browser sessions which allows the preferences or actions of a user across the Site (or in some cases across different websites) to be remembered. We use persistent cookies to save your login information for future logins to the Site or Services.

Session Cookies

A session cookie allows the Site or Services to link your actions during a browser session. We use session cookies to enable certain features of the Site or Services, to better understand how you interact with the Site or Services and to monitor aggregate usage by users and web traffic routing on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site or Services and then close your browser.

You can set up your browser options, to stop your computer accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use the whole of the Site or all functionality of the Services.

For the details of the cookies that we use, please view our cookies policy here.

7: Your rights

You represent and warrant that all information you provide to us is true and correct, and relates to you and not to any other person.

You can exercise your rights at any time and ask Insoft for access to, or rectification or erasure of, your information. According to your local regulations, if you are a European user, you can also request limitations to the processing of your personal information, object to the processing of your information, or exercise your right to data portability.

Please note that other third parties (our data partners) may be controllers of your information. You can obtain more details and opt out of the sharing of your personal information to third parties for any purpose by contacting us via email at koulutus@insoftservices.fi

If you have previously consented to any direct marketing communication from us or subscribed to our newsletters, you can unsubscribe by clicking on a link available in each communication and newsletter we send you.

Please note that the Services and features can be affected by your actions. Some of your information and its processing is mandatory for Insoft to provide the Services.

Your actions can oblige Insoft to stop providing the Services. When the conditions below apply, the Services may be suspended:

• If you request limitations to processing that are mandatory for Insoft, or you object to such processing (in which case, we may not be able to provide you with the Services).
• If you withdraw your consent or ask for the deletion of your information.

If you withdraw your consent or ask for the deletion of your information, we will not use or process your information anymore but we will store it to answer regulatory or police requests. We also reserve the right to retain an archive of such information for a commercially reasonable time to ensure that its deletion does not affect the integrity of our data; and we further reserve the right to retain an anonymous version of such information.

To preserve the confidentiality of your information, we must be sure to correctly identify you. For this reason, we may require you to provide us with a copy of an official document that can prove your identity. This copy will be safely destroyed within two months of your request being received and closed.

Our team will look into your request and will answer you within one month, unless your request requires further investigation. You’ll be specifically informed if that is the case.

We remind European users that they have a right to lodge a complaint with a European Data Protection Supervisor.

8: Third-party services

The Services may link to external sites that are beyond our control. This Privacy Policy only covers the way we treat personal information and non-personal information we collect on the Services. By accessing any external sites, you agree to the privacy policies of those sites. Please understand that external sites may have different policies with respect to the collection, use and disclosure of your personal information. We have no control over, and are not responsible for, the privacy practices of such third parties.

Therefore, you are encouraged to review the privacy policies of all third parties’ services. Without limiting anything in the following section, we are not liable in any way for the actions, inactions or policies of any external services.

9: Changes to our Privacy Policy

We reserve the right to change this Privacy Policy at any time. In the event that we make material changes to this Privacy Policy, they will be re-posted in the “Privacy” section of our websites with the date the modifications were made indicated at the top of the page. Therefore, please review this Privacy Policy from time to time so that you are aware when any changes are made to it. Your continued use of the Services after such change(s) constitutes your acceptance of any such change(s), and if you do not accept any changes, you may choose not to use the Services or opt out by sending us appropriate notice.

10: Legal disclaimer

Our Services operate AS IS, and we do not represent or warrant that our Services will be available at all times, or that your use of the Services will be uninterrupted or error-free. We are not responsible for your ability to access the Services or for matters beyond our control. This Privacy Policy is governed by the laws of your country of residence. Any dispute arising from the use of the Services shall be submitted to the competent courts of your country of residence.

11: How to contact us

If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please contact us by sending an email to koulutus@insoftservices.fi