By the end of this course, you will be able to: 

• Identify and describe each of the Symantec Appliance family models, software releases and the major features of each of those models
• Describe the process of performing a basic configuration of the Appliance using the NetBackup Appliance Web Console and the NetBackup Appliance Shell Menu (CLISH).
• Describe the process of monitoring and managing the 5230 Appliance using RMM4 and the NetBackup Appliance Shell Menu CLISH).
• Identify common Appliance hardware faults or failures and management tasks for the appliance.
• Describe the process of applying updates to the Appliance software and the effects and options of performing a reset or a reimage and decommissioning of a 5230 Appliance.
• Review troubleshooting tools.

Appliance Introduction and Overview

• Identify and describe each of the NetBackup Appliance models and their major features.
• List the supported NetBackup Appliance software releases and identify how to access the compatibility information for NetBackup Appliances.
• Identify the hardware components and configuration options of the appliance compute units and storage shelves.

Appliance Configuration

• Identify the information needed to complete the preconfiguration checklist, the required registration web page and other considerations for the initial appliance configuration.
• Describe how to access the Appliance Web Console for initial appliance configuration using the direct connect and remote methods and connecting postconfiguration through the network.
• Identify local configuration tasks using the Appliance Web Console and the NetBackup Appliance Shell Menu (CLISH).
• Identify the remote configuration tasks using the Remote Management Module (RMM4)
• Validate the appliance configuration by logging into the appliance.

Appliance Operations

• Explain functionality differences when using a NetBackup appliance, and use common NetBackup features with the appliance.
• Perform backups and restores using an appliance.
• Run reports from the NetBackup and Appliance interfaces showing backup activity on the appliance.

Monitoring Appliance Health

• Describe the areas in OpsCenter where Appliance monitoring information is found.
• Identify monitoring tasks using the Appliance Web Console and the NetBackup Appliance Shell Menu (CLISH).
• Identify the areas in the Symantec Remote Management console where Appliance monitoring information is found.

Updates, Resets and Reimage

• Describe the framework for upgrading an appliance to 2.6.1 including versioning/compatibility.
• Perform pre-upgrade and pre-flight checks on an appliance.
• Upgrade an appliance to a new software version.
• Install client software from an appliance.
• Perform a Factory reset on an appliance
• Reimage an appliance
• Describe the procedure to decommission an appliance.

Appliance Maintenance Tasks

• Identify the basics of the optional Call Home feature and how it allows proactive monitoring and messaging of NetBackup components.
• Describe the process for configuring a NetBackup CLI User.
• Explain the steps required to configure authentication on the appliance using LDAP.
• Describe general concepts for adding a second storage array and resource location for specific differences pertaining to the 5230 and 5330 appliances.
• Identify the key features of the SCSP audit view and how it protects servers in data centers.

Appliance Troubleshooting and Tools

• ​Introduce the online resources available to assist with troubleshooting the appliance.
• Describe how the indicators, lights and LEDs can be used to troubleshoot the appliance.
• Describe a Customer Replaceable Unit (CRU) swap out and if component is determined not to be a CRU, then the procedure is to escalate the issue.